As a general rule, Louis P Creative does not accept returns or refunds.
However, in the case of exceptional circumstances, you can contact us via the contact form (so I don’t get spammed to my personal email).

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Under exceptional circumstances, exchanges may be possible. However, this is wholly down to the discretion of Louis P Creative.